Frequently Asked Questions
الأسئلة الشائعة, real answers.
Can’t find what أنت’re looking for? تواصل our team — we usually رد within a few hours.
Is ShaFX free to use?
نعم, completely free, forever. We earn من broker partnerships, never من traders. There are no fees, no commissions, and no premium tiers locked behind a paywall.
How does كاش باك actually work?
متى أنت فتح a broker حساب through ShaFX, the broker pays us a small العمولة for every lot أنت trade. We share the majority of that العمولة back with أنت as كاش باك, paid أسبوعي to your wallet.
Do I get كاش باك on losing trades?
نعم. كاش باك is paid on الحجم, not profit. Whether your trade wins or loses, أنت still earn كاش باك on every lot أنت traded.
Can I keep my existing broker حساب?
كاش باك only works on accounts opened through ShaFX. If أنت already have a broker حساب, most الوسطاء allow أنت to فتح a جديد حساب under our partnership and transfer funds. اتصل بنا us and we will guide أنت through it.
How do I withdraw my كاش باك?
من your لوحة التحكم, request a payout in USDT (TRC-20 or ERC-20), PayPal, bank wire, or direct broker credit. Most withdrawals are processed within 48 hours.
Is there a minimum withdrawal amount?
نعم, the minimum payout is $10. There is no maximum and no fee من our side, though some payment networks may charge their own fees.
How fast are payouts?
Standard payouts are processed within 48 business hours. Platinum and Diamond المستوى traders receive same-day processing.
Is ShaFX a broker or signal provider?
Neither. ShaFX is a المكافآت platform. We do not hold your funds, execute trades, provide signals, or offer investment advice. أنت trade with your chosen regulated broker; we just send your كاش باك.
Which الوسطاء do أنت partner with?
We partner with 20+ regulated الوسطاء including IC Markets, Pepperstone, Exness, FP Markets, XM, Tickmill, RoboForex, FxPro, Vantage, HF Markets, FBS, and المزيد. See the full list on our الوسطاء page.
How does the loyalty program work?
أنت progress through 5 tiers (برونزي, فضي, الذهب, Platinum, Diamond) based on monthly trading الحجم. Each المستوى unlocks a higher كاش باك boost (up to +30%) and additional perks like free VPS, mentorship, and priority الدعم.
How does the referral program work?
Every حساب gets a personal referral link. متى someone signs up through your link and starts trading, أنت earn a percentage of their كاش باك for life — without taking anything away من them.
Is my trading data safe?
We only receive aggregated lot الحجم data من your broker for the purpose of calculating كاش باك. We never see your trades, balances, or حساب credentials. الكل connections use TLS encryption and we follow SOC2 baseline practices.
Which countries do أنت الدعم?
ShaFX is available in 140+ countries. A small number of jurisdictions are excluded due to local broker restrictions. تحقق our الشروط for the الحالي list.
What if my broker doesn't pay your العمولة?
If for any reason a broker fails to remit a العمولة for a tracked lot, we still credit your كاش باك. Your earnings are protected.
Do أنت provide trading signals or advice?
No. ShaFX does not provide investment advice, trading signals, or copy trading services. We are a المكافآت platform, not an advisory service.
Still have questions?
Drop us a line. We typically رد within a few hours on business days.
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