Frequently Asked Questions
سؤالهای رایج, real answers.
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Is ShaFX free to use?
بله, completely free, forever. We earn from broker partnerships, never from traders. There are no fees, no commissions, and no premium tiers locked behind a paywall.
How does کشبک actually work?
زمان شما باز کردن a broker account through ShaFX, the broker pays us a small کمیسیون for every lot شما trade. We share the majority of that کمیسیون back with شما as کشبک, paid هفتگی to your wallet.
Do I get کشبک on losing trades?
بله. کشبک is paid on حجم, not profit. Whether your trade wins or loses, شما still earn کشبک on every lot شما traded.
Can I keep my existing broker account?
کشبک only works on accounts opened through ShaFX. If شما already have a broker account, most بروکرها allow شما to باز کردن a new account under our partnership and transfer funds. تماس us and we will guide شما through it.
How do I withdraw my کشبک?
From your داشبورد, request a payout in USDT (TRC-20 or ERC-20), PayPal, bank wire, or direct broker credit. Most withdrawals are processed within 48 hours.
Is there a minimum withdrawal amount?
بله, the minimum payout is $10. There is no maximum and no fee from our side, though some payment networks may charge their own fees.
How fast are payouts?
Standard payouts are processed within 48 business hours. Platinum and Diamond سطح traders receive same-day processing.
Is ShaFX a broker or signal provider?
Neither. ShaFX is a rewards platform. We do not hold your funds, execute trades, provide signals, or offer investment advice. شما trade with your chosen regulated broker; we just send your کشبک.
Which بروکرها do شما partner with?
We partner with 20+ regulated بروکرها including IC Markets, Pepperstone, Exness, FP Markets, XM, Tickmill, RoboForex, FxPro, Vantage, HF Markets, FBS, and more. See the full list on our بروکرها page.
How does the loyalty program work?
شما progress through 5 tiers (برنز, نقرهای, طلا, Platinum, Diamond) based on monthly trading حجم. Each سطح unlocks a higher کشبک boost (up to +30%) and additional perks like free VPS, mentorship, and priority پشتیبانی.
How does the referral program work?
Every account gets a personal referral link. زمان someone signs up through your link and starts trading, شما earn a percentage of their کشبک for life — without taking anything away from them.
Is my trading data safe?
We only receive aggregated lot حجم data from your broker for the purpose of calculating کشبک. We never see your trades, balances, or account credentials. همه connections use TLS encryption and we follow SOC2 baseline practices.
Which countries do شما پشتیبانی?
ShaFX is available in 140+ countries. A small number of jurisdictions are excluded due to local broker restrictions. بررسی our شرایط for the فعلی list.
What if my broker doesn't pay your کمیسیون?
If for any reason a broker fails to remit a کمیسیون for a tracked lot, we still credit your کشبک. Your earnings are protected.
Do شما provide trading signals or advice?
No. ShaFX does not provide investment advice, trading signals, or copy trading services. We are a rewards platform, not an advisory service.
Still have questions?
Drop us a line. We typically پاسخ within a few hours on business days.
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