Move your XTB account under ShaFX

The exact email आप will forward

After we confirm eligibility, आप will receive an email with this template (auto-filled with your account number) ready to forward to XTB सहायता.

To: xtb-support@example.com
Subject: IB code change request — Account [your account number]
Dear Support,

I would like to update the IB code on my account [your account number]
to ShaFX (IB code: [provided by us]).

Please confirm when this change has been processed.

Thank you,
[Your name]

What changes

• The IB code on your account updates to ShaFX.
• From that moment onward, every closed lot generates a published कैशबैक amount that lands in your ShaFX wallet.

What does not change

• Your balance, deposits, withdrawals.
• Your trading platform (MT4 / MT5 / cTrader / web).
• Your खोलें positions, history and stats.
• Your spreads, commissions and execution.

FAQs specific to XTB

Will XTB charge me to change the IB code?

No. XTB does not charge for IB code changes for retail accounts.

How will I know when migration is complete?

आप will receive a confirmation email from XTB. The डैशबोर्ड will also display "Under ShaFX" on the account once we receive their roster confirmation.

Can I migrate multiple XTB accounts?

हाँ. सबमिट करें each account separately. Each is migrated independently.