سیاسەتی تایبەتمەندی

1. Who we are

ShaFX (“we”, “us”, “our”) operates the website at shafx.net and the related trader داشبۆرد. We act as the data controller for personal data described in this سیاسەت.

2. Data we collect

هەژمار data: name, email address, password hash, country, پەسەند currency, communication preferences.

بازرگانی دەکات data: linked broker name, broker هەژمار number (last digits), aggregated lot قەبارە per ئامراز, accrued کاشباک. We do not receive your password, balance, کردنەوە positions, or P&L.

پارەدان data: chosen payout method (USDT wallet address, PayPal email, IBAN, broker credit), payout history, transaction references.

Technical data: IP address, browser, device, referring URL, pages visited, session duration. Used for security, fraud prevention, and product improvement.

Communications: پشتیگیری tickets, email correspondence, تێلەگرام messages with our team.

3. How we use your data

• To create and operate your هەژمار
• To calculate and pay کاشباک and loyalty rewards
• To process payouts and meet anti-money-laundering obligations
• To prevent fraud, abuse, and unauthorised access
• To send service notifications, payout confirmations, and (with consent) marketing
• To comply with legal and regulatory requirements

4. یاسایی bases (GDPR)

We process your data on the following bases: (a) contract — to deliver the Service تۆ signed up for; (b) legitimate interest — to secure the Service and prevent fraud; (c) consent — for marketing communications and optional analytics; (d) legal obligation — for tax, AML, and regulatory record-keeping.

5. Sharing your data

We share data only with: (a) partner بڕۆکەرەکان, to verify your linked هەژمار and confirm قەبارە; (b) payment processors, to deliver your payouts; (c) infrastructure providers (hosting, email, analytics) under strict confidentiality; (d) authorities, when legally required. We never فرۆشتن your personal data.

6. International transfers

Your data may be processed in countries outside your home jurisdiction. Where required, we use Standard Contractual Clauses or equivalent safeguards.

٧. ماوەی هەڵگرتن

We keep هەژمار and trading data for as درێژ as your هەژمار is چالاک and for up to 7 years after closure to meet legal and tax obligations. Marketing-only data is deleted within 30 days of unsubscribe.

٨. مافەکانت

تۆ have the right to: access your data, correct inaccuracies, delete your هەژمار, export your data in a portable format, restrict or object to processing, and lodge a complaint with your local supervisory authority. Most rights can be exercised directly لە your داشبۆرد or by emailing privacy@shafx.net.

٩. ئاسایش

We use TLS encryption in transit, hashed and salted password storage, principle-of-least-privilege access controls, and regular security reviews. No سیستەم is 100% secure; please use a strong unique password and enable two-factor authentication when available.

١٠. کوکی

See our سیاسەتی کوکی for details on cookies and similar technologies.

١١. منداڵان

The Service is not directed to anyone under 18. We do not knowingly collect data لە minors. If تۆ believe a minor has provided us data, پەیوەندیمان پێوە بکە and we will delete it.

12. Changes

We may update this سیاسەت. Material changes will be notified by email or in-app notice at least 14 days before they take effect.

١٣. پەیوەندی

تایبەتمەندی questions? ئیمەیڵ privacy@shafx.net.